When you place an order with us, you will receive an Order Confirmation – this will be sent to the email address used to log in or the email address provided when checking out.
The Order Confirmation will include an individual Order Number and details of your order. If you notice a discrepancy on your Order Confirmation please notify us to ensure corrections can be made. Please reference the Individual Order Number in the subject line of your email.
Click here to visit Australia Post to enter your tracking number for the whereabouts of your parcel.
Please note, shipments of orders exclude weekends, national/state/region and public holidays and peak periods.
Deliveries to metro areas are generally 1-2 business days and 2-5 business days for regional areas.