If you joined our Roxy Girl loyalty club prior to placing your order, then your return shipping is free of charge! You can simply use the pre-paid, white sticker label supplied in your original order, no need to attend a post office, simply use the barcoded pre-paid label and place the parcel in your closest red post box. No need to attend the Post Office as your label is prepaid.
Not a member, not a problem. We also offer free returns on orders over $150.00 by using the pre-paid label provided in your parcel. (Available in Australia only, excludes New Zealand orders)
Non loyalty member orders under $150.00 are returned at the customers expense. Check our Returns page for more information.
Return in store: You can visit one of our company owned retail locations and return the item but please note, this does not include Sale, AfterPay or PayPal items/orders.